California Consumer Privacy Act

THIS PRIVACY NOTICE FOR CALIFORNIA RESIDENTS complements the information in the Privacy Statement of EASY HOME SERVICE and its subsidiaries (together called “we,” “us,” or “our”). It specifically applies to site visitors, customers, and others living inside the State of California (“clients” or “you”). We have adopted this note to conform with the California Consumer Privacy Act of 2018 (“CCPA”) and different relevant California privateness legal guidelines. Any terms defined within the CCPA deliver the identical which means on this notice.

Information We Collect: We accumulate records that identifies, relates to, describes, references, or can be moderately linked, “both immediately or not directly” to a specific consumer or device (“Personal information”). Over the past twelve (12) months, we have collected the following categories of personal information from consumers:

Identifiers: This category consists of a actual call, alias, postal address, particular non-public identifier, on line identifier, Internet Protocol (IP) cope with, electronic mail deal with, account name, Social Security variety, driving force’s license quantity, passport variety, and different comparable identifiers.

Customer Records: This includes a name, signature, Social Security number, bodily traits or description, address, telephone number, passport range, motive force’s license or state identity card variety, coverage policy quantity, training, employment, employment history, financial institution account variety, credit card quantity, debit card variety, and any other financial statistics. It might also encompass scientific information or medical health insurance records. Some non-public records in this class can also overlap with others.

Protected Classifications: This includes age (forty years or older), race, coloration, ancestry, country wide beginning, citizenship, faith or creed, marital status, scientific condition, bodily or mental disability, intercourse (such as gender, gender identity, gender expression, being pregnant or childbirth and related scientific situations), sexual orientation, veteran or army reputation, and genetic records (which includes familial genetic statistics).

Commercial Information: This includes records of personal assets, products or services purchased, obtained, or taken into consideration, along side other shopping or eating histories or dispositions.

Usage Data: This includes browsing history, search history, and information concerning a purchaser’s interaction with a website, software, or advertisement.

Geolocation Data: This consists of physical location or movements.

Sources of Personal Information

We collect the categories of personal information indexed above from the following resources:

• Directly from you: For example, information you provide when you apply for or request home services, submit claims, or create an account on our website.
• Indirectly from your interactions with our website: This includes data collected automatically through your use of our site, such as browsing activity and cookies.
• Third-party sources: Such as contractors, service providers, and public records used to verify the details of your home or service history.

Use of Personal Information

We may use or disclose the personal information we collect for the following business purposes:

• To provide home services: This includes processing claims, scheduling repairs, and coordinating with service providers.
• To communicate with you: About service updates, service reminders, promotional offers, and related communications.
• To improve our website and services: This includes enhancing user experiences, streamlining the claims process, and ensuring efficient service delivery.
• For legal compliance and safety: To meet legal obligations, respond to regulatory requirements, and protect the rights, property, or safety of EASY HOME SERVICE and its customers.
• For research and development: To test new products or improve existing services, ensuring better home service experiences for our customers.
• To process transactions: For example, to manage payments, billing, or claims settlements.
• For marketing purposes: To send promotional information that may interest you, such as discounts or special offers on home warranties or related services.

Sharing Personal Information

We may share your personal information with the following third parties for business purposes:

• Service Providers: To facilitate the delivery of home services, repairs, or claims management.
• Affiliates and Partners: To improve our service offerings, streamline operations, or provide joint marketing efforts.
• Third Parties: To whom you or your agents authorize us to disclose your information in connection with the products and services we provide.
• Government Entities: If required by law or in response to lawful requests for information.

In the last twelve (12) months, we have not sold any personal information except for the email addresses of new EASY HOME SERVICE agents to affiliated partners. We do not knowingly sell personal information about individuals under the age of 16 without affirmative consent.

Your Rights Under the CCPA

As a California resident, you have the following rights under the CCPA:

• Right to Know: You may request to know the specific personal information we have collected about you over the past 12 months, including:
• The categories of personal information collected
• The sources from which the information was collected
• The business or commercial purpose for collecting the information
• The categories of third parties with whom the information is shared
• The specific pieces of personal information we have collected
• Right to Request Deletion: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions such as maintaining records for service claims or legal compliance.
• Right to Opt-Out of Sale of Personal Information: You can opt-out of the sale of your personal information by clicking the “Do Not Sell My Personal Information” link at the bottom of our website.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising your rights under the CCPA. This means we will not deny you services, charge different prices, or provide a different level of service due to your exercising these rights.

Data Security and Retention

We implement appropriate security measures to protect the personal information we collect from unauthorized access, disclosure, or misuse. We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Changes to Our CCPA Notice

We reserve the right to modify or amend this Privacy Notice at any time. If we make material changes, we will notify you through our website or by email. Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms.

Contact Information

If you have questions or concerns regarding this Privacy Notice or our privacy practices or wish to exercise your rights under California law, please contact us at:

• Phone: +13074619115
• Email: info@easyhomeservice.com
• Address: 1309 Coffeen Avenue Ste 1200, Sheridan, WY 82801.

This notice was last updated on 22, October 2024.